Frequently Asked Questions

Clear Answers Regarding Setup, Costs, and Data Control

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How much does Melavera cost after the 14-day trial period?

After your 14-day trial, you transition to the selected plan: Household Standard at $12 CAD per month ($120 CAD annually) or Extended Household at $32 CAD per month. If you choose not to subscribe, your account automatically reverts to the free Basic Tracker with no charges incurred.

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Is Melavera a financial advice or investment management platform?

No. Melavera is purely an administrative tool for logging household expenses, utility bills, and fixed pension schedules. It does not offer financial advice, tax filing services, or asset management.

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How quickly can I organize my monthly bills in the app?

Most users enter their main recurring bills like municipal taxes, electricity, phone, and pension payment dates within 20 to 30 minutes during initial setup.

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What happens if I decide the system does not fit my routine?

You can cancel your subscription at any time directly in account settings. You maintain read-only access to your logged data and can export all records to a CSV file at any moment.

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How are Canadian municipal taxes and utility bill schedules managed?

You set up recurring payment rules according to your local municipality billing cycles (monthly, quarterly, or bi-annually). Melavera projects these dates against your fixed pension deposit dates to show upcoming ledger obligations.

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How safe is my personal expense information?

All data is encrypted in transit and at rest on secure servers hosted in North America. Melavera never sells user data or uses personal spending information for advertising.